Continued from Marketing Your Product or Service: Business Plan Part Four.

Funding: The Funding section sets forth the amount of funding necessary to start or expand your business. A strong business plan doesn’t merely ask for a fixed amount of money. It sets forth the company’s funding requirements in detail and includes different funding scenarios. It describes how the money will be spent, whether future funding will be necessary and how the current and/or expected future financial condition of the business will accommodate the debt. What does the five year horizon look like? Is the company seeking equity investment or a loan? What terms will best fit with the company’s financial strategy? The funding section should also specifically state how an injection of capital will benefit the company’s bottom line, and should delineate best and worst case scenarios. Tell the prospective investor or lender the company’s long range financial strategies, how profits will be used and what the return on investment will be. In addition, describe precisely how the funds will be used including whether some or all of the funds will be needed to pay off debt or for capital expenditures. Be sure to tie your funding needs to the company’s strategic goals. Lenders want to know that you will be able to repay your debt and investors want to know that there will be a positive return. Show them that the company has a plan to allocate resources efficiently and effectively.

1290133_money_4.jpgFinancials: The Financial section of the business plan is the dollars and cents section. It tells the reader about the company’s current financial health and its projected financial health over the next five years. This is where you crunch the numbers and it is your opportunity to show the prospective lender or investor just how sound your business plan really is. The financial data backs up the funding requests. The financial sections should include historical financial data (typically three to five years back or for as long as the company has been in business if shorter than three years). Provide the company’s accounting records including income statements, balance sheets and cash flow statements for each year, and identify any collateral. The prospective financial data should project the company’s finances for the next five years including forecasted income statements, balance sheets and cash flow statements. It is helpful to provide monthly projections especially for the first year, and quarterly projections thereafter. It’s important to discuss assumptions made to support projections. If you project increased revenue for year two based on increased advertising in the third quarter of year one, say so. Be sure your assumptions make sense and are consistent with your overall business plan. Don’t expect that the reader will make these connections for you. It’s also important that your funding requests are consistent with the financial projections. Finally, the Financial section should close with a brief analysis of the company’s financial information including an analysis of historical and prospective trends. Use of excel spreadsheets and graphs are great tools.

Appendix: The business plan should conclude with an appendix that lists all of the supporting documentation such as: resumes and letters of reference; marketing materials; supporting data for market analyses: licenses, permits, trademarks or patents; leases, contracts, and other legal documentation; corporate, partnership or LLC documentation; and list of professional advisors such as your accountant, business attorney and banker.

Continued from Describing the Company: Business Plan Part Three.

Marketing:  Once you have a complete understanding of what your target market is, it is critical to have a plan to capture a competitive share of that market.  The Marketing section of your business plan should tell the prospective investor exactly how you intend to accomplish this important goal.  Your marketing strategy should be unique, creative and effective.  It’s important to tell the reader in this section: how the company intends to penetrate existing markets; how the company intends to distribute its products; what the company’s plans for growth are; and what the company’s marketing strategy is or will be.  Explain the business’ strategies in detail.  Does it intend to expand via acquisition of other businesses or franchising?  Does it intend to expand the customer base via advertising and promotion?  How will the company use various marketing tools to grow the business?  There is no “one size fits all” marketing strategy.  However, zeroing in on these fundamental components assists in the development of a strategy that has the best chance of success.  

16920_canal_walk_mall_2.jpgThe Marketing sections should also set forth your sales strategy if your business relies on or will rely on a sales force.  What type of sales force will you use?  How will you recruit and train them?  Will they be independent contractors or employees?  How will they be compensated?  What type of system will you have in place to identify and prioritize customers?  Will they be contacted by phone or in person?  What is or will be the average number of calls necessary to make one sale?  Show the reader that the sales force will be productive.  

Continued from How to Fund Your New San Diego Business.

Choosing the right business entity for your new San Diego venture is a critical step that should be made early in the process.  It’s important to diligently examine the pros and cons of each choice before deciding on what business entity to go with.  In some cases, opting for a sole proprietorship or general partnership remains a practical option.  In other cases, the owner or owners desire the creation of a more formal entity such as a corporation, limited liability company (LLC), limited liability partnership or professional corporation.  The ultimate choice will depend on the nature of the business, the number of owners and the capital investments being made.  The goal is to minimize potential liabilities including taxes.  The correct business entity choice for any particular company will depend on the individual characteristics of that company.  Your accountant and business attorney can provide guidance.  Nonetheless, there are some general issues to keep in mind:  

1328372_maze.jpgLimiting Liability:  One of the main reasons people opt for a formal business entity is to insulate owners from company liabilities.  Limiting the liability of owners encourages investment offering a distinct advantage over operating as a sole proprietorship or general partnership.  However in most cases, the owners of new businesses are required to give personal guarantees for commercial leases, loans and contractor agreements.  If so, the benefits of the formal business entity become less relevant, particularly if the business is adequately insured and intends to form an LLC or S-Corporation resulting in pass-through taxation.  If the owners have to personally guarantee loans and commercial leases, have insurance to cover civil liabilities and are going to elect pass through taxation so that they are taxed as individuals, there is little incentive to go through the expense of forming a formal entity.  

The Limited Liability Company (LLC) or S Corporation:  Most people forming new businesses end up narrowing the choice of business entity to an LLC or S-Corporation.  This is because they want pass through taxation to avoid the prospects of double taxation associated with C-Corporations.  If you are forming a new business and your main goal is to limit owner liability, the LLC is generally a good choice.  It offers more flexibility than the S-Corporation, and allows for unequal allocation of income, deductions and losses to the owners.  On the other hand, the S Corporation may offer some advantages to those concerned with self employment and FICA taxes.  If there is any doubt between these two forms of business entities, it’s best to consult with your accountant (preferably a CPA) or tax advisor for input.
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Continued from The Market Analysis: Business Plan Part Two.

Company Description:  As the title suggest, this section describes the business.  In the Company Description, the San Diego business owner summarizes the nature of the business, how the business is organized, the needs of the marketplace and the reasons why your business will succeed.  The information in the Company Description may be repetitive of other sections.  Be careful not to copy exact language from the Market Analysis or the Organization and Management sections.  Instead, use the information in these sections to help paint a broad picture of the company and how each of these factors interrelate with each other within that broad picture.
 
700846_dinner.jpgOrganization & Management: The next section in a typical business plan is Organization & Management.  It sets forth in detail the company’s organizational structure, ownership and management structure and identifies the owners, management team and/or board of directors and their qualifications.  This section tells the reader whether the company is a California corporation, limited liability company, partnership or sole proprietorship.  It then identifies the owners, their percentage interest in the company, the role each will play in the company’s operations and describes their respective experience levels in the industry and exactly how that experience will benefit the company.  It is often helpful to provide the reader with an organizational chart that covers all aspects of the company’s operation and tells them who does what.

The Organization & Management section also describes the qualifications of key management personal and corporate officers, and the salaries and benefits offered to keep them.  It shows the reader that the company is in good hands, and intends to maintain that level of quality over time.  It’s important to set forth the details of the owners and management team’s qualifications, including their names, percentage and type of ownership (if owners), position and description of their primary job duties and responsibilities, unique experience and skills, employment history and track record with other companies and recognition in the industry.  What are their achievements?  In short, prospective investors want a resume for each person that will have influence over the success of your business.  

Continued from Be Prepared Before Undertaking a New Business Venture.

Marshalling the resources necessary to fund a new San Diego business can be intimidating. In fact, it’s probably the biggest reason many decide against a new venture. How in the world will I come up with the capital necessary to: purchase an inventory; purchase equipment; lease commercial space; hire employees; pay an accountant and/or a business attorney; and/or pay for insurance? And even if I come up with the necessary funding to open my doors, will I be able to continue paying the company’s expenses? What about my personal expenses? These are important questions and they require a funding plan that takes into account start up requirements as well as the company’s short term and long term financial needs.

1286889_ring_binder_1.jpgTo properly evaluate a business’ capital needs, it’s important to have a strong business plan that clearly defines the company’s strategy for success and sets forth detailed projections of the company’s short term and long term finances. It will also define how an infusion of capital will be spent (whether on operating expenses or capital expenditures necessary for real estate and equipment). A critical analysis of the financial landscape aids in determining just what level of funding is needed and whether additional funding will be needed down the road. The more detailed and well reasoned your business plan, the more likely lenders and investors will provide needed capital. They will want to know how the money will be spent.

There are numerous ways to finance a new business’ operations. In most cases, new businesses are funded via a combination of resources. Personal assets, credit cards, bank loans, third party loans, 2nd mortgages, loans from friends and family, partners’ capital, sale of a corporation’s shares or a limited liability company’s membership interest, venture capital, sale of personal assets such as stocks, automobiles and boats are all common and legitimate means of raising capital. The first step is to inventory your personal resources. Whether via the sale of assets, withdrawal of cash from checking and savings accounts or via a second mortgage on your home, tally the dollar amount of the investment you are able to make. In deciding the amount of personal assets to invest in your new business venture, be sure to consider the need to meet personal expenses over time (preferably two years). Under your business plan, will you be paid a salary? Will you have enough money set aside as a cushion should the business prove unable to pay your salary or worse fail? These are important questions. Remember that you can opt to keep some reserves and make up the difference in needed capital via other means.

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Continued from Writing an Effective Business Plan: Part One.

Market Analysis: A market analysis should be conducted before starting any new business venture whether or not one feels compelled to draft a business plan. Having a marketable product or service is fundamental to any San Diego business’ success, and the market analysis is probably the most important part of the business plan. A sound market analysis requires the identification of the target market, analysis of the market’s geographical and financial limitations, analysis of the barriers to entry into the market, development of plans to capture a share of the market and a competitive analysis that includes assessing the strengths and weaknesses of your business and those of your competitors. The market analysis is your opportunity to impart your knowledge of the industry to the reader. However, it shouldn’t be based on your general knowledge and anecdotal evidence alone although this can be helpful. Where possible, your market analysis should be supported by actual market research and the underlying data. This can be accomplished with the help of a marketing research company or at the public library by analyzing existing market surveys, research and data. Begin your market analysis with an overview of the market and follow with a more detailed analysis.

1228347_architectural.jpgAs you describe the target market, remember that ” target=”_ is the key. Focused business plans that describe a succinct segment of the population as a customer base are more appealing to others and more importantly have a greater chance of success. Trying to target the entire population (being everything to everyone) dilutes potential. Identify the characteristics of the targeted market. What are its demographics? What are the actual needs of the potential customers? How are those needs being currently met? Are there cyclical or seasonal variations? What is the current size of the market and what is its potential for growth? What are the market trends and is there or will there be a secondary market to exploit? What media has influence over the market? Once clear on the market definition, describe how the business will capture its share of the market either via price points, discounts, volume or other means. If market tests have been conducted, what were the results?

Writing an effective business plan requires more than just summarizing good ideas.  An effective business plan details your strategy for success.  It starts with the formation of the company and ends with an exit strategy.  A well drafted business plan prepares you for the task ahead, informs prospective investors and lenders and is probably the most important step any young San Diego entrepreneur takes on the road to success.  New business ventures are of course risky and time consuming, and there can be little doubt that planning is fundamental.  Yet, young business owners often overlook the significance of the written plan and neglect to consult with experienced professionals.  While a detailed analysis is beyond the scope of this article, an examination of key business plan elements is instructive.

922920___bulb__.jpgUltimately, the development of a business plan should be accomplished only after significant due diligence and where possible with the assistance of others specializing in marketing analysis.  The information in a business plan tends to interrelate requiring thoughtful attention to each section.  The goal is to highlight common themes without being repetitive.  Consider consulting with trusted advisors such as a San Diego business attorney, accountant, banker and insurance agent.  These folks will help frame some of the financial and legal boundaries important to the company.  The typical business plan includes the following sections: Executive Summary; Market Analysis; Company Description; Organization & Management; Marketing; Service or Product Line; Funding; Financials; and Appendix.
 
The Executive Summary:  The executive summary is a concise summary of your business plan’s highlights.  It typically consists of the name and location of the business, the date it was begun, the names of the founders and their respective functions, the number of employees, a description of its products or services and the company’s facilities, information regarding existing investors and lenders, a mission statement (sometimes as short as a two word slogan, but always enough to leave the reader with a clear picture of the company’s vision), a summary of company growth (for existing businesses) and a summary of the company’s future plans.  This information is set forth in more detail later in the business plan.  The executive summary should be short and concise and the information may be set out in bulleted fashion except for the mission statement which should head the section.  For new businesses, it’s a good idea to include information about the target market including identifying potential problems, and summarize how you intend to take a share of the target market.  The executive summary is the first thing the reader sees.  It is your first bite at convincing prospective investors and/or lenders of the business’ viability.  

Table of Contents:  Include a Table of Contents after the Executive Summary to allow the reader to easily locate specific sections.

Continued from Starting Your Own Business – Be Willing to Commit.

Before starting up a new business, it’s important to have a plan.  This may seem obvious, but all too often young entrepreneurs incorrectly believe that the idea itself is good enough.  They are hungry for success and anxious to get started.  In many cases, an important facet of the new business is in place providing a false sense of security.  For instance, it may be that a head chef discovers an ideal restaurant space is for lease.  He or she knows the broker and learns that excellent commercial lease terms are being offered.  Rather than diligently examining the business’ prospects, the excited chef dives in taking out loans with unfavorable terms, entering into oral partnerships, engaging the services of the first vendors that come along and/or exposing his or her personal assets without the benefit of adequate insurance or the formation of a corporation or limited liability company.  

768095_study.jpgIf the head chef’s plans for a successful restaurant are sound, they won’t depend solely on the restaurant’s location.  It is best to first diligently analyze all aspects of the business and develop a business plan before starting any business venture. Consult with trusted advisors such as your business attorney, accountant, banker and insurance agent to ensure that you are prepared for all of the professional requirements of business ownership.   In the above case, this is true even if it means losing out on the favorable lease terms being offered.  The development of a sound business plan includes: identifying the target market for the goods and services being offered; developing a marketing strategy that includes an examination of the prospects for capturing and maintaining a profitable share of that market; strategies for growth; securing funding and capitalization; consideration of employment and management structures; personal income needs; analysis of potential risks; and consideration of alternatives such as purchasing an existing business or franchise.  This is not an exhaustive list and an in-depth analysis of the development of a business plan is beyond the scope of this article.  See Writing an Effective Business Plan.  

Starting your own San Diego business is as scary as it is rewarding.  It requires an entrepreneurial spirit, common sense, commitment, organization and resources.  This series looks generally at the process in order to focus the young San Diego entrepreneur on the task at hand beginning with the opening move.  The series is not for those with unlimited resources.  For most of these folks, business opportunities abound whether expanding on already successful business models or selecting among numerous business ventures proposed by others, those with unlimited resources can afford to risk their capital.  They simply choose among the most lucrative options, if they choose at all. For most of the rest of us, we pour everything into a new business and each decision is life affecting.  

860593_small_guy_at_peer.jpgIn this writer’s opinion, the single most important factor in the success of a business venture is the owner’s steadfast commitment.  While the phrase is perhaps an overused cliché, “No Fear” should be the guiding light for the young entrepreneur.  A timid part-time attempt at developing and nurturing a new business idea rarely pays off.  This is not to suggest that the young business owner should ignore reality and dive head first into an empty pool.  What it does mean is that after carefully surveying the territory, taking inventory of his or her resources, doing the leg work necessary to evaluate the business venture’s potential (due diligence), determining the income necessary to maintain a living wage (including that necessary to support his or her family) and evaluating worse case scenarios and exit strategies, the entrepreneur can make an informed decision, and upon making that decision should commit to it.   

The prevailing wisdom is that one should have two years worth of living expenses set aside before starting a new business.  This is of course hard to argue against.  Nonetheless, putting aside that much money is not always practical for every entrepreneur and the ultimate decision depends on one’s individual risk profile.  Someone with a family of five will be far more concerned with risk than the unmarried graduate just out of college.  Whatever one’s risk profile, there are other ways to marshal resources including business loans, investment capital, selling and collateralizing existing assets, revolving credit and the assistance of friends and family.  While the topic of marshaling resources will be dealt with later in this series, it is illustrative here as one of the advance considerations one makes before committing to the business venture.
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There are countless franchise opportunities available to San Diego entrepreneurs.  The majority of these opportunities are offered by out of state franchise companies.  Purchasing and operating a franchise can be a lucrative option for those looking for alternatives to starting a new business from scratch.  Franchises offer economies of scale, proven systems and existing markets.  It is a known quantity that is typically well marketed, often nationally.  These advantages are obvious.  However, franchising is not a guaranty of success.  Much depends on the geographic location of the franchise, the proximity to other franchises, the proximity of similar businesses, the market for the franchises goods or services in the area, the economy and the skill and commitment of the franchisee.  When lucrative, franchises rarely result in conflict and the terms of the franchise agreement seem less important.  When the franchise is not profitable for whatever reason, the terms of the franchise agreement become critical.

27833_stores_windows.jpgVirtually all franchise agreements include a venue provision wherein any litigation and/or arbitration will be heard in the home state of the franchisor.  For San Diegans, this means somewhere other than California.  This is of course problematic especially for the small businesses with limited resources.  Litigating or arbitrating a case in a distant jurisdiction is more costly and time consuming than it would otherwise be here in San Diego.  In many cases, franchisees are simply priced out of the process and have little recourse but to try and negotiate some sort of reasonable solution with the franchisor in lieu of facing a default judgment and/or bankruptcy.

Unfortunately for franchisees, it is almost always impossible to negotiate away venue provisions in franchise agreements.   This is particularly true with national chains.  Venue provisions provide the national chains legal consistency, and it’s the rare circumstance that they would be willing to give up this important benefit.  Nonetheless, it’s important for franchisees to discuss the matter with their business attorney and/or try to negotiate the provision’s removal.  Understanding the consequences of the provision better prepares the franchisee should a dispute later arise with the franchisor.  It also provides the franchisee the opportunity to explore other options.  Selecting a franchise located in one’s home state is a better option all other factors being equal.  If you are considering the purchase of a franchise, consult a San Diego franchise attorney for assistance.

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